AMU Emergency Management Opinion Public Safety

Dealing With Citizen Reaction to Emergencies

Will it become more difficult?

If you have responded to more than one fire alarm, you have likely encountered a percentage of the public that does not believe in evacuating during a fire alarm. They do not see smoke or danger; it must be a false alarm.

Excessive fire alarms

We all have buildings within our jurisdictions about which we can bet on will have a fire alarm within a week. We know this, and, likely, the residents or inhabitants of the building know this, as well.

Because they have gone out in the cold more than once–possibly in the night–but the building was not on fire, they are now programmed to look around for smoke first. If there’s no smoke, they stay put.

The National Fire Protection Association and other fire service organizations have produced data and opinions on the need to reduce false alarms because of this prescribed reaction that I just described. The local fire department must work together with building owners and alarm companies to ensure that the fire alarm is not a false alarm.

If the alarm sounds, the occupants must take appropriate action.

Add the complication of a terrorist opportunity

Just this week, we heard news of the terrorist attack at Ohio State University. The event was described as the fire alarm sounding, followed by a person running down students with a car and attacking them with a knife.

The fire alarm scenario is perfect, especially on a college campus, where evacuation is more enforced than other facilities. Now occupants must wonder if they will leave the building only to be a subject of a violent event, too.

Upgraded alarms

Is it time that we upgrade the code and fire alarms to have a panic button at the exit that would change the sound of the alarm to alert evacuees that they are being ambushed? 

We must adapt to the new hazards and begin to think about how the systems that are used to save occupants are being used against them.

Dr. Randall Hanifen serves as a shift commander at a medium-sized suburban fire department in the northern part of the Cincinnati area. Randall is the CEO/principal consultant of an emergency services consulting firm, providing analysis and solutions related to organizational structuring of fire and EMS organizations. He is the chairperson and operations manager for a county technical rescue team. From a state and national perspective, he serves as a taskforce leader for one of FEMA's urban search and rescue teams, which responds to presidential declared disasters. From an academic standpoint, Randall has a bachelor’s degree in fire administration, a master’s degree in executive fire service leadership, and a doctoral degree in business administration with a specialization in homeland security. He is the associate author of “Disaster Planning and Control” (Penwell, 2009), which provides first responders with guidance through all types of disasters.

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